CONTACT

Talk to the Xymora desk

The fastest route is the in-app support thread — it is tied to your account, so we can see your deposits and trades while we help.

In-app support

Sign in and open Support to message the desk directly. Replies land in your notifications.

Open support

Customer care chat

Signed-in traders see a floating care button on every page for quick questions.

Sign in

Response times

Deposit and withdrawal questions are prioritised. Most threads get a first reply the same day.

Community

Trade talk, calls and updates live in Socials inside the app, alongside the Discover news feed.

Xymora will never ask for your wallet seed phrase over support. Read the privacy notice for how we handle your data.